Customer Opinion from Terry

Customer Opinion from Terry, of Rosewood, Qld

Good morning Jonathon. Thank you for the information. I headed into your Sumner store early Saturday morning and spoke to Matt. And I would like to provide some feedback in regards to him.

First off let me say he went well above and beyond what I was expecting and was very happy to help and answer my questions and gave me a few different options in regards to helping me set up with and if I could use my old arrows or if new ones were needed. He advised that he could cut the shafts a little and the old arrows would be fine for 50 pounds. However we decided that new arrows would be a better idea and ended up with half dozen shiny new arrows. The only downside was that with the bow at 50 pounds, my wife was unable to draw the bow so if she does decide to get into the sport, we would have to look at a bow for her.

However she already has said she is not a fan of the compound bow and would rather a recurve bow (but it would have to be red).

Can't thank Matt enough for his service and his time. He could have just treated me like a nob that I am but he was very professional and polite. I do believe in passing on feedback but not just when it's a bad experience. In this day and age lots of people don't take the time to provide feedback when they have a good experience.

Kind regards,

Terry from Rosewood, Qld

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