The shape and size of archery products means that most archery stores do not calculate shipping charges as part of the checkout process, but rather advise shipping charges to customers after they have completed their order. The Abbey Archery store automatically calculates shipping charges!
These are at approximately our cost (some averaging is undertaken in order to reduce the huge number of possible options to a manageable level).
Shipping charges are automatically calculated during the Checkout process but you can view them yourself at any time - see CALCULATE YOUR SHIPPING.
For international deliveries you must select your Country then enter your State/Province (if none, type in a hyphen) and Zip/Postal Code (if none, type in a hyphen), then click "Update".
For Australian deliveries you must select your State and enter your Postcode, then click "Update".
Our system will then calculate your shipping charges.
Please note that we do not ship to certain countries, due to high fraud rates. If our system does not allow you to complete the checkout process, please contact us.
We offer Customer Service over the phone and are committed to responding to emails the same day - usually within hours during our Hours of Operation.
Our shipping charges are very competitive - as stated above, we charge you approximately our actual freight cost.
We employ the best shipping methods based on price and reliability. Overnight delivery to main cities such as Melbourne VIC, Canberra ACT, Adelaide SA and many provincial cities. Abbey Archery uses Australia Post or couriers, depending on the dimensions of your order and in many cases will require a signature, so someone must be in attendance at the delivery address during normal business hours (i.e. between 9.00am and 5.00pm Monday to Friday).
For international deliveries, we use Australia Post's International service. It offers reliable door-to-door delivery of goods to over 190 countries and territories. It provides parcel tracking for most destinations and can handle delivery to PO boxes, metro, rural and remote areas.
You should allow 4-5 business days for New Zealand, Asia and the U.S.A. For Europe and other countries please allow 8-14 days for receipt of your order.
For most countries, your Order can be insured - choose that option when offered it, in the Checkout process.
You are responsible for any duties, imposts and/or taxes levied on the import of ordered products, into your country.
Do not order goods which are illegal to import into your country. If these goods are returned to us, you hereby agree to be charged the freight and any other charges caused by their return.
We currently offer free delivery for orders of AUD$500.00 inc. GST or greater, delivered within Australia or for NZ deliveries, AUD$450.00 (excludes GST) or greater. Offer is made available in Step 2 of our Three Step Checkout, via a Coupon. If your order qualifies, a Free Delivery Coupon Code will be displayed on that page, which you enter (type) in the box immediately below it.
Free Delivery is subject to the following conditions:
- Offer is only applicable to Australian and New Zealand deliveries.
- Offer excludes longbows, one piece recurves, 3D targets, blocks, bags & ethafoam targets, back packs, hard bow cases, double soft bow cases, bow presses, arrow saws, larger tools & parts.
- Discount Coupons cannot be redeemed with your Free Delivery Coupon. Only one coupon can be redeemed per order.
Click & Collect
We now offer a free Click & Collect service to eligible postcodes. Click & Collect pick up is available from our Sumner Park (Brisbane) or Castle Hill (Sydney) stores. Although our stores are temporarily closed to walk-in customers during the Covid-19 period, orders made via the Click & Collect service can be picked up from these stores. We will send you an additional "ready to pick up" email or we will phone you when your order is ready for collection. Just prior to collection, please call before leaving home, to ensure a staff member is available. If you select Click & Collect, you MUST pick up your order promptly.
Abbey Archery Sydney
Unit 7, 15 Carrington Road,
Castle Hill, NSW 2154
Abbey Archery Brisbane
Unit 4, 32 Spine Street,
Sumner Park, QLD 4074