Customer Opinion from Alex

Customer Opinion from Alex, of Qld

I came in today to buy bows and arrows for my son and myself, a two hour trip we made based on your comprehensive website, prices and Shelby's welcoming return phone call.

When we arrived, our bows and release aids awaited us. Shelby tuned the bow and gave helpful hints to our 6-year old son patiently, making the finest adjustments, until he felt confident and the bow set perfectly.

My wife and I were especially warmed when she asked our permission to touch him in order to adjust his technique.

Considering we are new to archery, I had many questions and Shelby answered all of them, patiently, not at all condescendingly, some of them twice.

It's rare to receive customer service of such high standard these days.

We love the products we bought at a fair price but these aspects are shadowed by the service we received.

Abbey Archery is now our "go to" for anything else we may need - great thanks to Shelby (and Josh was great too).

Whatever you're paying her, it's not enough!

Kind Regards

Alex

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